Cisco Certified Support Technician

The Cisco Certified Support Technician certifications are work-ready certifications that can combine with additional credentials to help set you apart for high-demand, specialized roles within IT. As the demand for networking and cybersecurity professionals continues to increase, so does the demand for specialized skills within those fields. By earning additional certifications, you can prove that you have what it takes to hit the ground running and the determination to get the job done.
This program includes two certification exams designed to validate work-ready skills and knowledge to help learners find a job in the field of networking and cybersecurity. Earning a Cisco Certified Support Technician certification showcases the learner’s skillset to employers, telling them they are ready to roll up their sleeves on day one.
The CCST Networking and CCST Cybersecurity exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, and teachers) to ensure these certifications effectively bridge the gap between education and the skills and knowledge needed to succeed in the workplace. It helps prepare learners for high-demand roles in cybersecurity and networking, including analysts, auditors, support specialists, and technicians.


Learners that earn the Cisco Certified Support Technician certifications are expected to have the required knowledge and work-ready skills necessary to launch a career in networking and cybersecurity. The Cisco Certified Support Technician program comprises two exams, Cisco Certified Support Technician Networking and Cisco Certified Support Technician Cybersecurity.

Certify with Cisco Certified Support Technician

The Cisco Certified Support Technician certification program consists of two exams, CCST Networking and CCST Cybersecurity. These exams validate work-ready skills and knowledge for entering and advancing in two of the most in-demand IT fields.

CCST Networking domains:

  • Networking Standards and Concepts
  • Addressing and Subnet Formats
  • Endpoints and Media Types
  • Network Infrastructures
  • Diagnosing Problems
  • Network Security

CCST Cybersecurity domains:

  • Essential Security Principles
  • Basic Network Security Concepts
  • Endpoint Security Concepts
  • Vulnerability Assessment and Risk Management
  • Incident Handling

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